Firehouse Subs reviews

3.3

42% would recommend to a friend

(1,957 total reviews)
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Mike Hancock

73% approve of CEO

40% positive business outlook

Firehouse Subs has an employee rating of 3.3 out of 5 stars, based on 1,957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firehouse Subs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 27, 2019

So Many Illegal Practices

Recommend
CEO approval
Business Outlook

Pros

Good days were good I guess

Cons

Where to startÉ Management would tell everyone to change dates on foods past their expiry date. We were also forced to give the store good reviews in return for the standard 25-50% employee discount. Blatant lies told to customers regarding our products. Many employees forced to work over 5 hours without a break. Sometimes you would be scheduled only to get sent home an hour into your shift because the store was not busy enough. Schedule was only posted late on the weekends for the following weeks shift! The best word I can use to describe my experience working here is Traumatic.

3.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, 50% discount on a meal, cool managers (for the most part), A+ customer base (been working here for a considerable amount of time with only one really mean customer), clean work environment, full transparency with what's in the food you make and where it comes from.

Cons

Minimum wage, physically very taxing, employees are expected to forfeit tips to the corporate-managed charity fund, no benefits, high turnover rate (don't expect to have the same coworkers or managers for more than a few months if you're here for the long haul), general disregard for employee needs (sick as a dog? too bad, there's nobody to cover you so come in or else), and let's face it: it's still a food service job, one of the most overworked and underpaid industries.

5.0
Sep 11, 2019

Huh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's great Pays minimum wage no weekly Fun work environment Everyone is very social

Cons

I have no cons for this

Viewing 1933 - 1935 of 1,957 Reviews

Glassdoor has 1,996 Firehouse Subs reviews submitted anonymously by Firehouse Subs employees. Read employee reviews and ratings on Glassdoor to decide if Firehouse Subs is right for you.