First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Sep 14, 2025

Alright job

Recommend
CEO approval
Business Outlook

Pros

Good work environment over all

Cons

Managment will fire employees unlawfully when it comes to part time military service.

4.0
Aug 10, 2025

Not bad, I enjoy it

Recommend
CEO approval
Business Outlook

Pros

-learn a wide range of skills -retail experience -customer service experience -lots of different items to buy - employee discount -paid leave -401k plan -very fair punishment system -HR very helpful

Cons

-customers act like children when payments are due -very strict regiment to follow (sales, layaway, GP goals) -hardest part is telling people their stuff isn't worth what they think it is.

Viewing 304 - 306 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.