First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
Dec 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked different locations. I got to meet and create new customer relationships. I had the chance to move up in the company easily.

Cons

I missed out on time with my kids and family. Worked many hours and didn’t see the time with my kids.

2.0
Dec 6, 2022

Okay job

Recommend
CEO approval
Business Outlook

Pros

Pawn broker life is entertaining and mentally stimulating

Cons

Management is rude and the time you get off work is never the same as it says on the schedule

3.0
Dec 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Commission was the biggest and best thing about the business. Guaranteed 2-8% commission based off of every transaction you run. The second best thing is getting to help people even if it's in such a small way, sometimes those customers will cry to you and express there gratitude.

Cons

Definitely dealing with angry customers who lost there things they will curse you as if you have it out for them personally. When really your just doing your job. Another con would be advancement process to become a store manager. They just throw you in the fire, no training or instruction. Although they offer videos and training for all other positions, this is the one they do not help you with.

Viewing 388 - 390 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.