First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Dec 1, 2020

NA

Recommend
CEO approval
Business Outlook

Pros

Good money Benefits Commission pay monthly

Cons

Poor management Sometimes rude customers

1.0
Nov 17, 2020

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

You can get a paycheck

Cons

They don’t care about their employees

1.0
Nov 14, 2020

Better companies out there

Recommend
CEO approval
Business Outlook

Pros

Commission pay, I guess was okay.

Cons

They've handled the coronavirus outbreak terribly in the city I live in. They want the employees to return to work without negative results, they don't help the lower profiting stores with the coverage they need. I've seen a lot of individuals overworked and underappreciated during my time with the company. It's no wonder they lose employees to their competition, or employees seeking job opportunities elsewhere. I've known Pawnbrokers that get overlooked by higher management because of personal preference. If I could share every story I've witnessed at this company people would be blown away by horrific way the DM I worked for spoke.

Viewing 493 - 495 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.