First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Jan 24, 2020

Good fun job.

Recommend
CEO approval
Business Outlook

Pros

My managers are great, coworkers are fun. A small staff allows everyone to get to know each other and mess around. Pay is good, plus commission. Motivated to meet margins to make more commission. Managers give recognition for good job. Benefits are good like maternity leave, sick days, and vacation days, even though I don't necessarily use them. Automatic raises every year. Nice to help out customers in need and fun to negotiate. Will work with schedule.

Cons

Some coworkers don't care as much or pay as much attention to detail, so you have to kinda clean up after them. Very short staffed and people don't take the job seriously enough and it's a little more responsibility than people initially expect.

5.0
Jan 24, 2020

Good Company

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, opportunity for advancement and a good environment.

Cons

The usual pawn shop cons like difficult customers.

4.0
Jan 19, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Commission makes the job worth keeping.

Cons

Management does not hold poor performers accountable. Always accommodate schedules except for top performers. Weekends off for assistants is almost always a no. Vacation is hard to get approved for the time you need it.

Viewing 538 - 540 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.