First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Absolutely love my Job!! I love having the opportunity to help people everyday. The variety of items that come in daily keeps life interesting.

Cons

I have continued HR issues with being bullied. When DM was advised of the situation he simply told the store manager to deal with it and that never happened. I have an associate that tells me daily they hate me and wish I was in jail, or dead or ... Being an assistant I am unable to do anything about it ie write ups etc.

3.0
Oct 9, 2019

It’s ok

Recommend
CEO approval
Business Outlook

Pros

Commission Secure job Benefits Good training Always learning

Cons

No raises Have to do it all pawnbroker and operational duties Commission is good only if everyone is doing good Only move up if someone quits or is fired

4.0
Oct 1, 2019

Overall a good place to work at

Recommend
CEO approval
Business Outlook

Pros

Wonderful team and management that was always happy and ready to work.

Cons

Typical days consist of dealing with very difficult customers.

Viewing 556 - 558 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.