First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Jun 14, 2019

Great place to work

Recommend
CEO approval
Business Outlook

Pros

While working for first cash I have learned alot in a high stress and fast paced environment. It's very hard to succeed at pawn alot of heart string pulling and dealing with some great people and not always the best people as well. Working here has taught me that customer service and how you treat people is always your number one priority especially in sometimes tense situations especially if the customer has made some bad financial decisions and you are there last life line to get back on track.

Cons

I am part of the Ohio market where they closed half of the operating stores *not mine of course* but I feel that they were very cold in this action. The severance packages offered were poor indeed and the lack of job placement for ten year employees were devastating to many.

4.0
Jun 5, 2019

Pawn brokers

Recommend
CEO approval
Business Outlook

Pros

Up beat attitude and a friendly environment

Cons

Long hours , pays not that great, customer can be a bit much at time,

Viewing 577 - 579 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.