First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Feb 12, 2018

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Getting to learn a vast number of categories and subjects, from jewelry to farming equipment. Having the opportunnity to helping and listening to people.

Cons

Dealing with a difficult customer base.

4.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere Good commission bonus if you work hard for it Good management Promotions come quick Fun and easy job when everything is done right

Cons

Low hourly pay. Expect for bad situations to happen with customers if you handle it the wrong way. Hours you work are pretty sucky if you are full time

2.0
Jan 30, 2018

pawn broker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with most of the managers (5) I had during my tenure. Most of the coworkers were great to work with.

Cons

Once the merger with First Cash took place, there were too many changes. The number of paid holidays were cut, the number of sick days were cut, vacation times were altered. Corporate didn't seem to care about the individual stores. Many times I saw assistant managers passes over for promotion and people brought in from outside as managers. Many of the outside people were not from the pawn business. I left for a single owner shop in a small town and I am being treated better with better hours, better sick and vacation time.

Viewing 625 - 627 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.