First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Dec 21, 2017

Lots of turn over

Recommend
CEO approval
Business Outlook

Pros

Commission , customer service , trainers care ,

Cons

Lots of turn over and always working. Schedule always changing due to being short handed. Auditors love to gossip and get others fired. Pay raises are usually done late and 3% No matter what. The hours are long and open 7days a week. No holiday pay or any extra. Only if you work for corporate office

1.0
Dec 9, 2017

How about people first

Recommend
CEO approval
Business Outlook

Pros

Discounts, helping customers, off sundays

Cons

More money than sense, blind to employees who have experience and can help

1.0
Dec 6, 2017

Robots on a counter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate training can be used elsewhere

Cons

Too corporate for how the business is intended to help customers. Too many restrictions on how to do so the pawn business didn't start out this way.

Viewing 106 - 108 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.