First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Cash America Pawn is a fast paced loan / retail environment with great job stability. Offers above average vacation time.

Cons

Constant policy changes leave shop staff in a confused state which makes for an unhealthy work environment. It would not seem that this company has been operating for 20+ years with the constant change in policies / procedures. Happens several times EVERY month , at least!

3.0
Sep 12, 2016

Shop Manager

Recommend
CEO approval
Business Outlook

Pros

Good place to start with and move up. Good training program. They hire people from diverse backgrounds. Multiple locations throughout the united states with over 20 locations in Chicago alone.

Cons

Very stressful environment. Upper management are flip floppers. They do whats best for the investors not whats best for its employees or customers.

2.0
Sep 9, 2016

Highly unstable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun people, relaxed work environment.

Cons

Very unstable employment with constant layoffs. Bought out by First Cash so who knows what will happen next.

Viewing 124 - 126 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.