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      First Cash

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      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      837 reviews
      3.0
      Jan 5, 2015

      10 years shop manager/ IT shop support desk

      Shop manager/it infrastructuresupport
      Recommend
      CEO approval
      Business Outlook

      Pros

      Field work was exciting and new everyday always offering new challenges. Family oriented environment company wide. Good comparable benefits package. Opportunity to advance and excel in other areas of the company. The IT department has great leadership and is treated more like a support desk to the shops opposed to your typical call center. Employees are always willing to help each other out in all aspects of the company.

      Cons

      Shop managers often work 60 plus hours a week leading to a bad work life balance. Shop employees are underpaid for what is expected of them leading to a high turnover. Bad corporate decisions have recently led to corporate lay-offs in order to appease the shareholders. With new leadership and the announcement of CEO retiring this year the company appears to be getting rid of the old and bringing in the new. Good or bad Cash America is changing leaving some left to wonder and current employees not sure where they stand.

      3.0
      Oct 7, 2014

      Even corporate office jobs have no advancement, okay pay, company values a joke

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is slightly below average for IT. Time off is good, two weeks with one week sick time. 401k, decent medical, bonuses. It's hard to get fired from there, especially for poor performance because there's no accountability or consistency and HR doesn't want litigation. Old technology, no need to keep current on skills. It's a great place for entry-level work, or people who just want to skate until retirement. Free soda in the break rooms. They at least pretend to have good company values and try to convince you with fun company outings.

      Cons

      No Tuition reimbursement or training, mediocre raises. Inconsistent application of HR policies, inconsistent strategy. No advancement opportunities. New CIO hired from outside. Many IT people were just laid off. New IT management staff have been hired for new, ambiguous, unadvertised roles. Those jobs were filled by people who all worked at the CIO's old company. Check LinkedIn profiles of new IT hires, you'll see Nationstar over and over.

      Viewing 145 - 147 of 837 Reviews
      Related searches: First Cash jobs | First Cash salaries | First Cash benefits | First Cash interviews
      ReviewsFirst Cash reviews

      Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.