First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Feb 27, 2013
Recommend
CEO approval
Business Outlook

Pros

The pawn business is unique and unlike any other, and the company does a fairly decent job of letting their store managers achieve success without micro-managing, or at least that was my experience. If you are able to successfully manage one of their stores for several years, you will learn everything there is to know about running a business and those skills will likely remain with you always.

Cons

Although the company strives for an even keel in its policies of fairness, honesty..... many of the mid level managers I worked for seemed to think that those policies were only to be enforced at the store manager level and below. Very few of those mid level managers had formal educations and the fact that I was pursuing a BS on my own time was viewed negatively by some as it was possibly taking focus away from my ability to run a store - not true.

2.0
Feb 8, 2013

area mgr.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

as the first employee ,in 1983, money and advancement was evident. many years passed and progress happened. I opened my own shop.

Cons

Too many high school buddies. Also, finding positions for workers(corporate) that were't skilled. No recognition for a 4 year college degree.

3.0
Apr 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Other employees are great to work with. They are all team players & easy to get along with.

Cons

Have to pay for our own uniform shirts. Not always kept in the loop as far as important things going on w/in the company. Some people are treated special & don't have to wear uniforms. These "special" people have a set schedule everyday, unlike the rest of us!!! Everyone should be treated equally, but we're not!! How wrong is that!!!!

Viewing 151 - 153 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.