First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
May 15, 2017

Not the same company I went to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a growing company

Cons

They are inconsistent in management goals

4.0
May 10, 2017

Great company merging with Cash America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with lots of possibilities for the future with the appropriate leadership. Still going through its merger growing pains.

Cons

I loved my job there but leadership needs to recognize the true value of its employees and take steps towards better oversight of some of its departmental leadership, particularly in the merging of the two companies cultural differences and reduction of confusion of the processes necessary to create a better working environment and a smoother running operation.

3.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Base plus commissions. Interesting merchandise. Knowledge from experience. Wide range of customers. Very diverse environment. Gun friendly and great employees discounts.

Cons

Favoritism. Low opportunity. Pay not enough. Heavy workload. Outdated methods in every department. You're with me or fired attitude. No care for store overall welfare amongst employees and manager relationships.

Viewing 211 - 213 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.