First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

I can't say anything in the benefits of working at this type of place or maybe it was just my store.

Cons

Lazy employees, even lazier managers It's never about the customer. forgot having a family working in this place you'll never see them. Count on back stabbing and people though in each other under the bus.

3.0
Apr 27, 2015

Shop Manager

Recommend
CEO approval
Business Outlook

Pros

Hands on hiring, training and employee handling Latitude in sale floor arrangement and display of goods Flexibility in policies to empower employees and customers.

Cons

Upper management is results oriented, not people oriented Lack of company growth opportunities past shop management position Upper management is ignorant to the realities of running a functioning, organic, living business Lack of support from upper management

1.0
Feb 8, 2015

what it is versus what it was, dramatic negativity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts and holidays off,

Cons

Dramatic negative changes in the last couple years, Lots of upper management terminated recently due to corporate restructure, over recent time fear and intimidation are not good motivators, talk one thing then do the opposite, many managers are, untrained, unprofessional, signifiant nepotism to a fault,very gossipy, predetermined attitudes about employees, un attentive to independent thought or problem solving, store management believes they are autonomous, have company wide Core Values that are completely ignored etc.

Viewing 277 - 279 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.