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      First Cash

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      First Cash reviews

      3.7

      63% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      4.0
      Aug 9, 2013

      Great job!

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and oppertunity for advancement were great. Varied daily regimen means you never get bored.

      Cons

      Unrealistic growth expectations are reuired of each and every employee.

      3.0
      Mar 18, 2013

      My experience so far...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired mid December of last year. Fellow employees are cool. I would have quit had it not been for them. I'd worked in a small pawn shop for many years prior.

      Cons

      Stress! Maybe it's just me, but I strive to do my best. Hard to do when you're trying to do five things at once. And although we have great customers, we also have our share of rude customers. I know that you can't please everyone, but some people seem to go out of their way to be nasty. My manager is great, and I'm always pleased when we work together. I started at a lower wage than the job warrants, and thats okay for now. But I am hoping that my hard work will pay off. We'll see. My hours are always different, sometimes 12 hour days but less than 40 hours per week. I do not like that.

      Viewing 286 - 288 of 837 Reviews
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      ReviewsFirst Cash reviews

      Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.