First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
Jul 10, 2012

I love working here

Recommend
CEO approval
Business Outlook

Pros

Majority of the stores are closed on Sunday, they actually care about you, monthly bonuses, hours aren't too early or too late, and the job is basic. Oh yea, and a Q4 contest that is better than any other company I have worked for-vegas trip, domincan, other places, and cash prizes.

Cons

Sometimes can get boring, the insurance isn't as great as it could be, and some employees lack professionalism. But, what job isn't boring sometimes, has bad insurance, and some employees not up to par these days. Just saying.

2.0
Mar 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The culture at first cash is very laid back with a do your job and we'll leave you alone attitude. The benefit is that it is very comfortable and low stress. The executives are doing a good job of growing the company and the stock price continues to climb in both good and bad economies.

Cons

The company does not provide opportunities for growth or development. You will more than likely stay in the position you are hired into, many qualified coworkers were passed up for promotions in favor of outside help.

2.0
Oct 6, 2010

Not all its cracked up to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The non senior management co workers were the best thing about Cash America. During my time there I met many wonderful people.

Cons

It seems as if the senior management has abandoned the core values which once made Cash America a wonderful place to work. Management appears to be focused more on the bottom line and less on the dedicated employees that have worked hard to help the company attain the status it has today. Once upon a time the Cash America's management team showed genuine concern about its employees through there actions. Employee morale throughout the company is the lowest its ever been.

Viewing 292 - 294 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.