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First Choice Coffee Services

Engaged Employer

First Choice Coffee Services reviews

3.4

51% would recommend to a friend

(107 total reviews)
avatar

Yusuke Kosuge

100% approve of CEO

52% positive business outlook

First Choice Coffee Services has an employee rating of 3.4 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Choice Coffee Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

107 reviews
1.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- The people were nice but most of the good ones have left since I started. - Free snacks and drinks? - Chris is great. - The president is from Japan so he only comes in a couple times a year and he's super nice and genuinely cares about his employees.

Cons

- Outdated data systems and won't consider updating them. - Upper management is OVER paid and lower positions are underpaid. - They tell you it's one position but ask you to do the job of 3 people. - They don't train anyone properly and then when you speak out about it they criticize you for not being able to do anything correctly. - Not enough people in the corporate office to handle the volume of employees and problems. - Unrealistic deadlines. Real life situation: My evening plane got detoured from Dallas to Detroit because of a storm so instead of arriving at 10pm, I landed in Chicago at 3am. Called my boss to let her know that I wouldn't be in on time while in Detroit because I needed sleep and was told that because SHE had the following day off, I couldn't take it off. Management only really cares about themselves. TL;DR: You're going to be underpaid, overworked, and underappreciated.

1.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok. Micro management is low if you’re exceeding your numbers. Which they set the bar high.

Cons

Very low salary for a Business Development Manager role, $16-17 on average. Pay days are twice a month, the 15th and the last day of the month. They’ve combined two positions into one to save money. Your responsibility is to develop new business with a quota as well as manage existing business and all customer issues, complaints, cancelations etc. which pays you nothing. They have in place a bonus structure to entice productivity. But it’s deceiving and difficult to make money unless you hit every facet of the monthly and quarterly plan. New management with their best interests in mind not yours. Even if you sell, good luck getting equipment on time and or installed, due to labor shortages . Bad technicians/ route drivers. High turnover. Very stressful job! Management doesn’t care about the customers would rather they cancel so they can recoup their losses.no room for advancement. It’s their way or the highway. If you have heath problems Run away from this job.

4.0
Aug 9, 2022

EASY

Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere, easy to work with customers, great staff

Cons

you won't find another company like this

Viewing 31 - 33 of 107 Reviews

Glassdoor has 107 First Choice Coffee Services reviews submitted anonymously by First Choice Coffee Services employees. Read employee reviews and ratings on Glassdoor to decide if First Choice Coffee Services is right for you.