Does First Choice Coffee Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Choice Coffee Services employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at First Choice Coffee Services. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at First Choice Coffee Services?

51% of First Choice Coffee Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Choice Coffee Services 4.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at First Choice Coffee Services?

Sales Representative (5) , Field Service Technician (4) , Sales Consultant (4) , Branch Manager (3) , Sales (3) , Sales Executive (3) , Senior Sales Consultant (3) , Business Development Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , General Manager (2) , Sales BDM (2) , Service Technician (2)

What are the pros of working at First Choice Coffee Services according to real employee reviews?

"Great benefits and can be profitable" ((in 8 reviews)); "Pay is good." ((in 7 reviews)); "Good people in the field who want to do good work" ((in 7 reviews)); "The culture is awesome." ((in 3 reviews)); "Good work life balance" ((in 3 reviews))

What are the cons of working at First Choice Coffee Services according to real employee reviews?

"Poor management!" ((in 13 reviews)); "No training program is in place." ((in 9 reviews)); "Upper management is OVER paid and lower positions are underpaid." ((in 5 reviews))

What are the top reviewed First Choice Coffee Services locations?

Charlotte , Houston , Los Angeles , Chicago , Grand Rapids , San Leandro , Denver , Las Vegas , Oakbrook Terrace , Troy , Oklahoma City , Austin , Dallas , Sacramento , Atlanta , Northbrook , Fort Worth , Minneapolis , Saint Paul , Cincinnati , Cleveland , Eastlake , Columbus , Northridge , Santa Ana , Ontario , San Diego , Santa Clara , Petaluma , Derry

First Choice Coffee Services reviews

3.4

51% would recommend to a friend

(107 total reviews)

Yusuke Kosuge

100% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Choice Coffee Services has an employee rating of 3.4 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Choice Coffee Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

107 reviews

1.0

Feb 25, 2025

High Turnover Rate/Bad Management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Steady 9-5 hours with good benefits

Cons

Horrible supervisor who is beyond unprofessional. Berates you and calls you names when no one is around but once let it slip in front of a fellow employee

First Choice Coffee Services Response

1y

Thank you for taking the time to share your feedback. We take concerns about workplace behavior very seriously and are committed to fostering a respectful and professional environment for all employees. If you experienced any unprofessional conduct, we sincerely apologize, as that is not aligned with our company values. We encourage you (or any employee) to report concerns directly to HR or upper management so that they can be properly addressed. Our goal is to ensure that all team members feel supported and valued, and we are continuously working to improve our workplace culture. If you’d like to discuss your experience further, please reach out to us directly. We appreciate your input and are committed to making positive changes where needed.

5.0

Dec 27, 2024

Great work family

Accounts receivable

Recommend

CEO approval

Business Outlook

Pros

The owner, Mike Goodwald, is a very smart man and very wise. I enjoyed being a part of his team. I have tons of respect for him, the employees and the company.

Cons

Not staying longer with First Choice Coffee Services. I will the friendships I made with amazing people.

5.0

Dec 13, 2024

A Truly Exceptional Workplace!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't say enough great things about working at this company! The environment and culture here are unmatched—supportive, collaborative, and genuinely positive. Every day, I get to work alongside amazing coworkers who are not only talented but also kind and inspiring. What really stands out is the sense of optimism and opportunity for the future. Leadership is forward-thinking and values its employees, creating an atmosphere where everyone feels appreciated and motivated to do their best. If you’re looking for a workplace that fosters growth, values its employees, and has exciting opportunities ahead, this is the place to be. Highly recommend!

Cons

While there are a lot of changes happening within the company right now, they’re all positive steps toward an even brighter future. That said, it can feel a bit overwhelming at times, but leadership is doing a great job of keeping everyone informed and involved in the process.

Viewing 55 - 57 of 107 Reviews

Jobs at First Choice Coffee Services

Warehouse / Route Driver