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First Choice Coffee Services

Engaged Employer

First Choice Coffee Services reviews

3.4

51% would recommend to a friend

(107 total reviews)
avatar

Yusuke Kosuge

100% approve of CEO

52% positive business outlook

First Choice Coffee Services has an employee rating of 3.4 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Choice Coffee Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

107 reviews
1.0
May 23, 2016

Not a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None what so ever terrible

Cons

Worst management team I have ever encountered, no one seems to care about the work you've done but only the work you haven't. Management babies the drivers and never focuses on the other employees. Also most of there product is outdated and old

2.0
May 9, 2016

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have decent pay, good benifits, and most people are great to work for. Mainly treated like family.

Cons

The management team is not so good at times, and has room for improvement. First they have a system from 1980 s that is not possible to work without the proper training. They will give you criticism for all to hear. Including have management call you out on something over speaker phone for something that the system is incapable of doing. In addition they also alow others to yell and scream at you, until you say something about it then they may talk to the other person, but you are looked down on. In addition they will not take the time to reserch to see if the errors made are system errors, or truly something you did. You are told by your boss that "I do not know enough information, or know enogh about what causes the mistakes, or system to look into see if that was acually a system error, or if you did fo somethig wrong." When a mistake comes up they will fix it, resure you that it is ok, then days down the road tell you it is not ok. If you make a mistake, and you did not know how you even did anything wrong they will just tell you rather then show you how not to do it again. They take things personally, and take offence to comments being made for improvements.

4.0
Apr 12, 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment, good training , great manager

Cons

Would like to know mire about the coffee service business

Viewing 91 - 93 of 107 Reviews

Glassdoor has 107 First Choice Coffee Services reviews submitted anonymously by First Choice Coffee Services employees. Read employee reviews and ratings on Glassdoor to decide if First Choice Coffee Services is right for you.