Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,369 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Dec 5, 2023

      Very Stressful

      Senior sales and service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My co-workers and the customers.

      Cons

      Always short staffed, the training is in front of a computer for hours and does not prepare you for the actual job. This particular position is to much for 1 person in a short staffed branch. The pay is to low for all that's being expected.

      5.0
      Dec 2, 2023

      Global bank with a community bank feel.

      Information security analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Market or above-market level compensation for most roles. 2) Standard market quality benefit package including health, dental, 401k, PTO, etc. 3) Clear performance evaluation process and yearly goals. 4) Town hall meetings and 1:1 "skip" level meetings occur regularly as they are part of company policy. 5) Most non-customer facing teams are remote which allows for a high degree of flexibility and work life balance.

      Cons

      1) Growth-minded bank means that there are constant mergers and acquisitions meaning timelines and projects can be modified on the fly. 2) Sometimes temporary needs get prioritized even if they mean additional risk or re-work when implementing a longer-term vision/plan.

      4.0
      Nov 30, 2023

      Teller

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours, easy job, vacation

      Cons

      Low pay, customer service based job

      Viewing 436 - 438 of 1,369 Reviews
      Related searches: First Citizens Bank jobs | First Citizens Bank salaries | First Citizens Bank benefits | First Citizens Bank interviews
      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,510 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.