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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,369 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

63% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Oct 10, 2023

Family First is real

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment. Managers who care. Company actually cares about their employees not just the bottom line.

Cons

As with any company there are always cons as well. I do not love the health insurance program but I believe the pros far outweigh the cons.

1.0
Oct 8, 2023

Terrible , RUN FAST FAYETTEVILLE, NC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Everything is about the numbers you produce.

Cons

Micro management, constant emails about referrals/outbound calls, you are just a number here - not a person. They don’t care about their customers only their wallet size. It’s a joke.

2.0
Oct 5, 2023

IT has become Toxic

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits, company financially stable

Cons

IT culture is toxic since merger with CIT; New leaders introduced that are narcissistic and psychopathic tendencies that do not fit traditional FCB culture; newer senior level directors lead as dictators using fear tactics, Everyone on certain teams hate their job due to these leader characteristics and the treatment of employees both present and past.

Viewing 463 - 465 of 1,369 Reviews

Glassdoor has 1,510 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.