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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Dec 30, 2023

Slow, and horrible insurance policy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everything is moving slowly. so you will have much free time...

Cons

Slow, slow and slow. everything thing is moving without timeline. spent 5 years on system replacement but yet to complete the list of demands. people are nice and kind but do not know what they are doing. business is very limited. Management are conservative. not ambious at all. and, their insurance plan through Blue cross Blue Shield are AWEFUL. I told everyone do not come because of it. this is the WORST policy i have ever seen.

1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Co workers are friendly. Remote work.

Cons

Terrible upper management. Zero organization. No recognition. The company isn’t competitive. They nickel and dime everything. Very little programs that benefit employees. Did I mention they are CHEAP.

1.0
May 3, 2023

Be Cautious

Recommend
CEO approval
Business Outlook

Pros

Individual pockets of associates and teams are comprised of highly qualified and professional associates. The CEO is supportive and is an ethical and morally driven leader.

Cons

Management/HR have created an unprofessional/negative environment and a difficult corporate culture. Benefit could be gained if decision makers were more in touch with the execution of day-to-day operations. Inconsistent application of internal policies occurred regularly.

Viewing 70 - 72 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.