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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

This bank is very counter cultural compared to other banks. I have been in branch sales here for 1.5 years and I have never been asked to make cold calls, have a call night, or act outside of moral guidelines. This bank does not offer bonuses or commission on sales of deposit or credit products but do pay a slightly higher wage because of it. They do promote from within for driven individuals (I have been promoted twice in my time here).

Cons

Because this bank does not thrive on a competitive atmosphere, you will be bored some days. But honestly it is worth being bored so that the burn out rate is lower.

5.0
Oct 4, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a family owned company,so their philosophy is different from larger banks. You start off with 4 weeks of paid time off and it just goes up from there. You can provide a personable experience to clients and get to know the ins and outs of banking before it became digital.

Cons

Not up to date with modern banking technology

Viewing 85 - 87 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.