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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,371 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Senior management

      3.4

      Compensation and benefits

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 6, 2022

      Ok

      Floating bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benfits were nice to have.

      Cons

      Rude customers wondering why I needed ID to give them cash. Sorry I don't know you, doesn't matter how long you banked here. Gossiping coworkers, everyone talks behind people's back. And honestly I felt like an annoyance when I asked a question by certain co workers. If you're a floater the world ends when you call out. Yes I'm sick. The person working at chic FIL a made only 200$ less then me and I could be arrested if I did something wrong and have to memorize sooo much more. Too much to memorize and expected to know immediately and left alone on the line at times. No way I would ever move up too many people in positions that would not leave till I'm 35. Each branch operates differently and rules could be bent for certain people. Got dress coded for shoes I wore for weeks at my home branch when I wore them for weeks at other branches no one said anything.

      Viewing 877 - 879 of 1,371 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.