employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Nov 26, 2016

Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is top notch here. Although my job can be stressful at times, I don't mind because I always feel appreciated. I have never witnessed anything unethical at this Bank. They don't make employees push products on customers and they seem to pay a better salary than competitors to attract higher quality, more experienced employees. Everyone I work with has a lot of experience in Banking. The last Bank I worked for hired very unprofessional, unexperienced people a lot of the time and this was really a turn off to the customers there.

Cons

Some of the technology is outdated and not up to speed with other Banks.

4.0
Nov 10, 2016

Benefits Analyst

Recommend
CEO approval
Business Outlook

Pros

Learn a lot - challenged. Have the option to create process and procedures. Have online courses and a wonderful Toastmaster's Club!

Cons

Not always appreciated. Sometimes processes and responsibilities are not always clear. Some managers favor certain employees and that makes it difficult but overall it is a good environment to work in.

2.0
Nov 9, 2016

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good 401k match and average work life balance.

Cons

Everything else. The culture is a nightmare. Dishonest management, lagging technology, no opportunity for growth.

Viewing 1183 - 1185 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.