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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,364 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 21, 2016

Analyst

Recommend
CEO approval
Business Outlook

Pros

It was a job and if you didn't want to, you could get away with doing very little work

Cons

Low pay and low raises

1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice branches. Money is no object to them. People don't matter though, just their image. The company as a whole is probably very good, but my experience at this particular branch was awful.

Cons

Very little direction or training from the moment I was hired yet I was expected to be perfect at all aspects of the position, at all times, with no support from my manager. There was blatant favoritism towards established employees that I could never overcome no matter how nice I was to them. Passive aggressive behavior, employees I supervised were allowed to ignore & disrespect me & receive no disciplinary action, but I would be written up for absolutely anything they could think of. This place was corrupt & friendship was the top priority, not work. Also, incredibly boring & lonely. No one to talk to except the 2 or 3 people in the branch that you had better really, really like or your days are numbered. Typical day was sitting in front of a computer for 8 hours, seeing maybe 5 customers all day, and being forced to make cold calls, which were completely useless and never discussed as part of the position in the interview or training process. If you can fake being fascinated by people's boring lives, be willing to sit on your butt all day being feeling lonely & not learning anything, and eat lunch with your co-workers rather than get out of the branch for some fresh air & exercise, this is the place for you.

3.0
Mar 1, 2016

Branch management could use an overhaul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Float coverage for people who were out sick or on pto

Cons

Management is not there much and not on your side

Viewing 1219 - 1221 of 1,364 Reviews

Glassdoor has 1,504 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.