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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,364 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Dec 5, 2016

      Teller

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, Great company. Lots of growth potential

      Cons

      Dealing with customers can sometimes be a headache but that had nothing to do with the company

      5.0
      Nov 26, 2016

      Underwriter

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is top notch here. Although my job can be stressful at times, I don't mind because I always feel appreciated. I have never witnessed anything unethical at this Bank. They don't make employees push products on customers and they seem to pay a better salary than competitors to attract higher quality, more experienced employees. Everyone I work with has a lot of experience in Banking. The last Bank I worked for hired very unprofessional, unexperienced people a lot of the time and this was really a turn off to the customers there.

      Cons

      Some of the technology is outdated and not up to speed with other Banks.

      3.0
      Oct 17, 2016

      Worked in operations nothing great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and good work hours.

      Cons

      Not stable -displaced from a job, accepted new job and was displaced again 4 months later.

      Viewing 1231 - 1233 of 1,364 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,504 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.