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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 12, 2015

Merchant Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Institution to work for! Excellent customer service!

Cons

No cons. Great place to work.

3.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Company offers great benefits and strong competitive starting salary. They will give you sufficient time to ramp up your production. The people and management were nice overall.

Cons

The credit box is very limited and the environment is EXTREMELY political. There is not a lot of upward mobility, and no real community involvement.

2.0
Apr 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Good starting PTO, potential to improve efficiency in process and bring technology into 21st century

Cons

Old school micromanagement IT managers that have been with bank a long time go on power trips to control their direct reports and non-managers. Management skills are lacking - manage by knee-jerk reacting, panic, risk averse to everything, can only make decisions by committee, not accountable for decisions and not held accountable, do not empower employees. Their behaviors are similar to middle school - talk about employees to other staff. Talk the talk, but can't walk the walk when it comes to living the company values of transparency. You know there are wider culture problems when you see people sitting in their cars to eat lunch. Many ITstaff work lots of weekend hours on regular basis due to lack of efficiency and poor planning.

Viewing 1258 - 1260 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.