Question 1

Is First Citizens Bank a good company to work for?

Accepted Answer

First Citizens Bank has an overall rating of 3.7 out of 5, based on over 1,506 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 66% of employees would recommend working at First Citizens Bank to a friend and 64% have a positive outlook for the business. The best reviews about First Citizens Bank have been left by employees working as Intern, Business Systems Analyst and Financial Sales Manager.

Question 2

Does First Citizens Bank pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, First Citizens Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Citizens Bank. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at First Citizens Bank?

Accepted Answer

66% of First Citizens Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Citizens Bank 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at First Citizens Bank?

Accepted Answer

Bank Teller (30), Customer Service Representative (30), Financial Services Representative (30), Sales and Service Representative (27), Vice President (20), Teller (19), Analyst (16), Business Analyst (16), Business Banker (13), Financial Sales Manager (13), Financial Service Representative (FSR) (12), Project Manager (12), Associate (11), Business Systems Analyst (11), Personal Banker (11)

Question 5

What are the pros of working at First Citizens Bank according to real employee reviews?

Accepted Answer

"The benefits are good they match 9% of my 401K and your are vested at 6% immediately." ((in 124 reviews)); "Great people that helped me learn about the ins and outs of mortgage banking industry through hands on experience." ((in 86 reviews)); "Pay was good and competitive" ((in 65 reviews)); "Good work life balance for employees" ((in 50 reviews)); "Unlimited PTO for all salary employees." ((in 29 reviews))

Question 6

What are the cons of working at First Citizens Bank according to real employee reviews?

Accepted Answer

"All: poor management." ((in 73 reviews)); "One who doesn’t walk the walk another manager who takes credit for everything" ((in 31 reviews)); "No training to navigate the company." ((in 28 reviews)); "no bonuses or raises even after excelling annual personal goals and organizational goals." ((in 26 reviews)); "Upper management is disconnected from the branch and customer base." ((in 17 reviews))

Question 7

What are employees saying about First Citizens Bank layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Citizens Bank layoffs and their outlook for job security at First Citizens Bank in 2026.

Question 8

What are the top reviewed First Citizens Bank locations?

Accepted Answer

Raleigh, Charlotte, Columbia, New York, Jacksonville, Phoenix, Los Angeles, Portsmouth, Fayetteville, Asheville, Wilmington, Charleston, Greensboro, Atlanta, Morristown, Boston, Richmond, Milwaukee, Pasadena, Greenville, Chicago, Greenville, Winston-Salem, Austin, Denver, Roanoke, Scottsdale, Dallas, San Diego, Livingston

First Citizens Bank

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One year review

Good people but upper management is largely incapable

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