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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,359 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jan 17, 2012

      Frst Citizens Bank is a GREAT place to work. I continue to refer friends here....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      First Citizens offers a very good work life balance. In a time were banks are laying off people in droves and posting bad numbers, FCB is posting great numbers and hiring! For positions that are applicable, they offer flexible schedules and a great benefits package. I feel really fortunate to work for a company that allows me to have success at work, but not at the sacrifice of my family. I will occasionally "work" in the evenings, but it is not something tha is expected.

      Cons

      Pay may not be competative for people who have been here a long time. Internal spending is very "tight". Not a lot of room in the budget for external career development like confrences and such. Most positions, inclunding sales do not offer incentive or bonuses.

      3.0
      Nov 15, 2011

      This was my first experience with a smaller regional bank that was still operated by the family that founded it.

      Financial services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      More of a family type atmosphere and doesn't seem to have the high pressure sales environment that is present at larger banks. The bank is smaller so therefore you feel like you are dealing with "people" in the corporate office instead of a "department. The bank is somewhat selective on their customers, meaning that they place value on not taking on customers that fit the parameters they are looking for.

      Cons

      Because it is a smaller bank the biggest downside is that they are far behind on technology and processes that are left to outdated methods. First Citizens is also the last to come into a market and they spend very little on marketing from what I can see. Most of the employees are just content with their jobs and there seems to be very little drive or aspirations to advance your career within the organization.

      4.0
      Sep 7, 2011

      A nice place to work but there is room for changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      160 hrs of vacation to start (of course you have to accrue this time per pay)...You also get two school days, so that you can attend your child's special events. Benefits are okay, at least for a single person (about $46 per pay). In the department I work, management is flexible with time....if you need to be late it's okay, you just need to make the time up...also if you aren't a 8 am person, you can probably get it adjusted w/o hassle. They work with you! Management appreciates your work and your input is valued for the most part.

      Cons

      The biggest con is the pay!!! Salaries are low an raises are not great at all! The only give 3% increases, if that! Not much room for growth. The system is a little old and due to this a lot of work is manual...they are trying to become a paperless environment but they have a long way to go. I also find that because there system is old, some work is redundant, when it shouldn't be

      Viewing 1309 - 1311 of 1,359 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,498 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.