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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,358 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Mar 18, 2013

Solid Company

Recommend
CEO approval
Business Outlook

Pros

First Citizens Bank is a solid company with good benefits healthcare, dental, 401K ect. Not as much compeition within the office as larger more comission based banks. Company is working to advance itself technologically speaking with an iniciative that will upgarde all of it's systems. There are a lot of times in the branch where you will have slow or down time to either read and become more knowledgable or otherwise depending on your interest. Sales goals and expectations are reasonable and they don't change focus frequently during the year.

Cons

Currently First Citizens is very much behind other competators technologically speaking. It is very difficult to be promoted or hired into and area where you don't have current experience because the training program is so bad. Training in general is poor they expect a lot of self study which is difficult to do when you don't know a subject. The cost of health insurance is higher here than at most competators. First Citizens has a very specific target market and this can be very frustrating when you bring them an excellent client that most competators would be very excited over Frist Citizens may turn down the business simply because it isn't in their target of businesses, even with great financials. This is a small bank and they have a specific market they want. They do make this very clear from the beginning. Just some growing pains you may suffer if you are coming from a larger institute.

4.0
Feb 25, 2013

Good Place to Take It Easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance (8-5 no more, no less), good location of HQ, low pressure, lots of PTO.

Cons

Little room for advancement, way behind other banks technologically and not willing to invest, few opportunities to learn, HQ facilities are lacking, employees are unmotivated, decisions often come from the top which limits the number of interesting projects.

5.0
Feb 8, 2013

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, great benefits and pay

Cons

Little room for advancement, everything else was really great

Viewing 1321 - 1323 of 1,358 Reviews

Glassdoor has 1,497 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.