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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,357 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

If you between jobs, this would be a good temporary solution to earn money.

Cons

They will force you to sign arbitration agreement, after which they can do with you whatever they want. They will ask you to volunteer for extra work. Your hard work will never be appreciated. The more job you do, the more they will ask you to do. Never expect to be promoted. Here, managers are being fired for giving out bonuses to their good working employees, so don’t expect any, even if they promise. They will provide old cheap equipment. The company makes money, but they will never share with employees. The last word of advice, make sure everything is in writing. Do not take a word for it.

3.0
Sep 20, 2018

Just "Ok".

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, 401K, Insurance Benefits,

Cons

Miniscule raises, outdated technology, workload sometimes way too much. Although my performance reviews were always very positive, there were no rewards for a job well done. I worked a lot of overtime due to an understaffed department and since I was salaried, I received nothing for all of the extra hours I worked. Some partners within the bank were very disrespectful and were allowed to bully others with no consequences.

1.0
Dec 6, 2017

Worst Career Choice

Recommend
CEO approval
Business Outlook

Pros

The only pro is Salary compared to other banks.

Cons

Cut Throat Experience with zero management support.

Viewing 13 - 15 of 1,357 Reviews

Glassdoor has 1,496 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.