employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 10, 2025

Excellent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, People, Opportunities, Benefits, Flexibility

Cons

Lots of change from multiple acquisitions, however this provides great learning and growth development opportunities

2.0
Mar 7, 2025

Honest advice: Don’t work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the pros have been taken away. The only pro left is you can work remote, but it negates all the cons.

Cons

Very cheap to their employees. Low compensation and below average benefits. Lots of nepotism, as it’s a family run bank. Don’t waste your time or energy here. Bonuses were taken away and this bank created the haves and have nots. Those who make little, get little (and you’re treated that way) and those who are high up in management or family get many perks others don’t have access too. You will never see a raise at this company. Ever. It a complete mess. If you like being at a company who identifies as 45 different banks- then this is the bank for you! All they do is acquire banks and you never feel like you’re treated as a human here. This bank can’t figure out who or what they are except CHEAP, and they live in the old days of banking with zero ideas of forward thinking. Oh and no growth opportunities here ever.

4.0
Mar 6, 2025

great place to work

Recommend
CEO approval
Business Outlook

Pros

benefits were okay but salary increases were small

Cons

large company and you can get lost in the shuffle.

Viewing 187 - 189 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.