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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

You can negotiate a salary higher than most financial institutions

Cons

Unlimited PTO that you can never use. The goals are so ridiculous that it leaves a feeling of impending doom. Mostly everyone is just waiting to be fired for lack of production. The disconnect between mid level management and those in the retail branch network is obvious. Most of the mid level executives have never worked at a FCB branch, don’t know the systems, don’t understand the processes. They simply “manage” for higher production which typically comes out in one of two ways…. Make more calls, or, maybe this job isn’t right for you. They will find a reason to fire you if they don’t like you. The person at the very top in this area is a narcissist. As friendly as a hermit crab. Very unlikable human being.

3.0
Feb 1, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

Decent pay, great coworkers, decent environment,

Cons

No opportunity for growth at all

3.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Poor communication with work staff

Viewing 208 - 210 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.