First Due reviews

3.4

41% would recommend to a friend

(34 total reviews)

Andreas Huber

40% approve of CEO

68% positive business outlook

First Due has an employee rating of 3.4 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Due employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
5.0
Jan 9, 2025

Amazing Company!

Recommend
CEO approval
Business Outlook

Pros

- Fully Remote - Amazing coworkers - Supportive and communicative upper management/executives - Great Pay - Good Benefits (Flex PTO!) - Onboarding equipment stipend

Cons

Evolving software so it's a little clunky but the team is constantly working to improve it and takes client suggestions to heart

3.0
Jan 2, 2025

Classic startup burnout without the culture perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First Due offers the unique opportunity to work on software that makes a meaningful social impact by supporting fire and rescue agencies across the US and Canada. The company fosters a collaborative environment with a team of talented individuals from different backgrounds. Employees benefit from decent internal mobility, allowing for career growth and role changes across departments. Perks like an annual all-company retreat in Cancun enhance the sense of community, while the flexibility and autonomy of remote work make maintaining a work-life balance easy and enjoyable.

Cons

Zero culture or transparency. Efforts like an employee satisfaction survey were initiated but never followed through, leaving employees without clarity or actionable outcomes. The C-Suite offers little to no visibility, further hindering trust and alignment. Rapid scaling has created significant strain, particularly for customer-facing teams, as the Sales Team frequently overpromises to close deals. This approach has led to an unsustainable workload for Customer Teams, who are expected to manage more accounts than they can handle. Burnout is rampant but not discussed.

3.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote Annual Offsite Some nice additional benefits (Therapy, Family planning, etc)

Cons

No stock offered Low match for retirement Lack of culture initiatives

Viewing 19 - 21 of 34 Reviews

Glassdoor has 39 First Due reviews submitted anonymously by First Due employees. Read employee reviews and ratings on Glassdoor to decide if First Due is right for you.