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First Entertainment Credit Union

Engaged Employer

First Entertainment Credit Union reviews

2.8

38% would recommend to a friend

(78 total reviews)
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Stephen Owen

51% approve of CEO

37% positive business outlook

First Entertainment Credit Union has an employee rating of 2.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Entertainment Credit Union employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

78 reviews
1.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

CEO is great and has the right idea but employees aren’t happy. These unhappy employees are messing it up for the new employees, like myself. Staff development Day should be positive & stay positive. We watch this mice & cheese YouTube video which basically represented the unhappy employees, why are we focusing on these unhappy employees?? It’s really starting to rub off on me. The people makes the company and FirstEnt is a great company but with so many unhappy employees, it’s best that I find another job so they can figure it out

Cons

-Big gap between corporate & branches (recently rolled out new logo but branches don’t have anything with new logo except the rate board ) which is a disorganization within the company -lots of unhappy employees that speaks negatively about other employees & company -Management team makes

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First Entertainment Credit Union Response
7y
Hello, Thank you for your candid feedback. We take this feedback very seriously and would love to have an in-depth conversation regarding some of your concerns. The new branding is definitely a big project but we do have a scheduled way of rolling it out to both corporate and our branches. Please reach out to HR to confidentially discuss any concerns at 888-800-3328. Thank you again, First Entertainment Credit Union HR
4.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Company Outings - Paid Time Off - Benefits - Culture

Cons

- Lack of communication - Lack of Policy and Procedures - Lack of proper training

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First Entertainment Credit Union Response
1y
We are happy to hear that you have enjoyed the culture, the benefits and perks we offer and also the opportunity to bond with one another during company outings. We recognize the importance of clear communication as well as how important it is to have well written policies and procedures and we actively working improving in these areas to ensure everyone is informed and equipped to perform in their role. Our L&D team, alongside the respective area leaders, will continue to evaluate and identify additional training opportunities at all touchpoints to ensure our teammates feel they are set up for success. Thank you for taking the time to share your experience with us. Your input is very important to us.
5.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome, welcoming workplace.

Cons

Lots of training in the beginning.

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First Entertainment Credit Union Response
1y
Thank you for your positive feedback! We're thrilled to hear that you appreciate the benefits and the welcoming environment here at First Entertainment. We believe that investing in our people is key to our success. We understand that the initial training can be intensive, but we aim to equip our team with the tools and knowledge needed to thrive in their roles. If you have any suggestions on how we can improve the onboarding process, we’d love to hear them.
Viewing 28 - 30 of 78 Reviews

Glassdoor has 81 First Entertainment Credit Union reviews submitted anonymously by First Entertainment Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Entertainment Credit Union is right for you.