Does First Entertainment Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, First Entertainment Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Entertainment Credit Union. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at First Entertainment Credit Union?

38% of First Entertainment Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Entertainment Credit Union 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at First Entertainment Credit Union?

Bank Teller (2) , Customer Service Representative (2) , Management (2) , Manager (2)

What are the pros of working at First Entertainment Credit Union according to real employee reviews?

"CEO is great." ((in 5 reviews)); "Competitive pay and benefits are attractive." ((in 5 reviews)); "My direct manager is amazing and highly supportive of my personal development." ((in 3 reviews))

What are the cons of working at First Entertainment Credit Union according to real employee reviews?

"Management is horrible." ((in 5 reviews)); "Unethical, poor senior leadership, favoritism, continuous layoff due to poor senior leaderships decisions, no accountability for senior executives, Senior leadership runs the organization extremely unprofessionally." ((in 5 reviews)); "Pay is low." ((in 5 reviews)); "no work life balance" ((in 4 reviews))

What are employees saying about First Entertainment Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Entertainment Credit Union layoffs and their outlook for job security at First Entertainment Credit Union in 2026.

What are the top reviewed First Entertainment Credit Union locations?

Hollywood , Los Angeles , Burbank , Hollywood, Los Angeles , Culver City , Pinetop , Studio City

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First Entertainment Credit Union

First Entertainment Credit Union reviews

2.8

38% would recommend to a friend

(78 total reviews)

Stephen Owen

51% approve of CEO

37% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

First Entertainment Credit Union has an employee rating of 2.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Entertainment Credit Union employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

4.0

Aug 1, 2023

Enjoy working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since day one the management team has been great to work with and have created a positive work environment for all employees. The pay is very competitive and employee benefits are about average for this industry.

Cons

The fast pace movement for more digital usage with AI could potentianlly mean loss of jobs in the future.

First Entertainment Credit Union Response

Thank you for your positive feedback! We’re glad to hear that you’ve had a great experience with our management team and that you find the work environment positive. We strive to offer competitive pay and benefits, so it’s encouraging to know you feel supported. We understand your concern about the increasing use of digital tools and AI. Our goal is to leverage these advancements to enhance our operations while also creating new opportunities for our teammates. We’re committed to providing ongoing training and development to help everyone adapt and thrive in this evolving landscape. Thank you for being a valued member of our team!

3.0

Jul 31, 2023

Intimidation in meetings when feedback is given

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CEO is great. He does let you speak freely.

Cons

We had a meeting recently where VP recorded session and wanted to warn about anonymous feedback that wasn’t positive. Felt like we were all called into the principal’s office to tell on the student who did it. It was very uncomfortable. Not the first time this has happened or the last. Have also given the Lending Ops leader feedback and she is vindictive going forward when you question the processes.

First Entertainment Credit Union Response

Thank you for your candid feedback and letting us know how your experience has been. We are happy to hear about your positive perspective of our CEO and that you appreciate his open-door policy. We are disappointed to learn about the unpleasant experience with your team meeting as it does not align with the trust culture we are trying to build. We would love to hear more about it if you feel comfortable but please be assured that we are working diligently with our leaders to make sure they are provided proper trainings in their role. Really appreciate your feedback!

3.0

Jul 30, 2023

Management Needs Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company tries to engage with employees which is nice.

Cons

The management in retail and consumer lending needs training in all aspects of their job entitles. There are regular employees that have more knowledge and contribute more than assistant managers and managers.

First Entertainment Credit Union Response

Thank you for sharing your thoughts. We appreciate your recognition of our efforts to engage with employees—it’s something we’re continually working on. Your feedback about management training is important, and we take it seriously. We are committed to ensuring all our leaders are well-equipped with the knowledge and skills necessary to support their teams effectively. Ongoing development is a priority for us, and we’re actively working to improve in this area. Your contributions and those of your colleagues are valued, and we’re dedicated to fostering an environment where everyone’s expertise is recognized and utilized. Thank you for your continued dedication.

Viewing 25 - 27 of 78 Reviews

Jobs at First Entertainment Credit Union

Fraud Prevention Associate

Member Experience Representative (Temporary Leave Coverage)

Sr. Marketing Manager

Mortgage Loan Originator (Self-Source)

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First Entertainment Credit Union reviews

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Enjoy working here

Intimidation in meetings when feedback is given

Management Needs Training

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