Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"Benefits are good." ((in 27 reviews)); "great people to work with" ((in 22 reviews)); "Coworkers are nice and friendly." ((in 11 reviews)); "FHB has many amazing employees" ((in 11 reviews)); "Work Life balance is good and no one will say anything if you're late or you leave early." ((in 8 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 48 reviews)); "Poor Management" ((in 9 reviews)); "Your chance of getting a bad manager is high." ((in 6 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 6 reviews)); "You're usually underpaid and overworked and if you get a raise then it's not substantial enough to notice." ((in 5 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

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First Hawaiian Bank

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

3.9

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

262 reviews

2.0

Sep 27, 2010

Indentured Servitude

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job security. Cool cafeteria at main office.

Cons

Low pay. Need to be a part of Old Boys Network to climb the corporate ladder. Horrendous Upper level management, especially the CEO. Record profits generated on the bloody backs of the rank and file.

1.0

Mar 2, 2010

I worked for the investment arm of a regional bank. It was a disaster.

Equity analyst

Recommend

CEO approval

Business Outlook

Pros

Good hours, courteous fellow employees, and incredible job security

Cons

With regard to investing, there was wide-spread incompetence, from top to bottom. Clients were rarely well-served. Bankers have no business managing investment platforms or investment professionals. Finally, I would point out that the bank under-paid people. I had a friend in HR who said they routinely haircut industry average salaries by 25-30%.

1.0

Feb 19, 2009

To the Best and Brightest: STAY AWAY

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The application and interview process is a breeze. It's very easy to get a job here. Plus, this bank offers job security.

Cons

Very low standards of work (elementary math errors are common) Incompetent and inefficient employees of all levels (you can't rely upon your superiors to provide proper and consistent training) Older demographic (which means that the younger employees are often left to pick up the slack) Employees lack basic English grammar skills, leading to miscommunication and confusion Low-levels of initiative, so many tasks are left incomplete Highly bureaucratic and not at all meritocratic (full of cronies) Low pay

Viewing 10 - 12 of 262 Reviews

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Jobs at First Hawaiian Bank

Business Banking Officer

Talent Acquisition Recruiter

Teller (Pukalani Branch)

RE Quality Control Specialist

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First Hawaiian Bank

First Hawaiian Bank reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Indentured Servitude

I worked for the investment arm of a regional bank. It was a disaster.

To the Best and Brightest: STAY AWAY

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