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First Merchants

First Merchants Customer Service Representative CSR reviews

3.4

Be the first to recommend this company

(4 total reviews)

Mark K. Hardwick

Not enough data to show CEO approval

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

4 reviews

5.0

Jan 3, 2023

Good company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment. Good incentives for hitting goals. Management was helpful

Cons

Meeting goals during slow periods were tough

First Merchants Response

3y

We appreciate the feedback and details you shared. Thank you for being a valuable part of the FMB team!

3.0

Jul 27, 2021

good entry

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

A great place to get your feet wet in to banking. You will learn here and be able to perform well.

Cons

the lack of opportunities for growth unless you are near the main offices. The systems outdated and need to be updated.

2.0

Feb 15, 2021

Sales driven

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-10 paid holidays and PTO

Cons

-Strong sales requirements for a bank -don’t care about their employees health

Viewing 1 - 3 of 4 Reviews

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First Merchants reviews First Merchants Customer Service Representative (CSR) reviews