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      First Merchants

      Engaged Employer

      First Merchants Service Associate reviews

      2.8

      56% would recommend to a friend

      (10 total reviews)
      avatar

      Mark K. Hardwick

      100% approve of CEO

      93% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.4

      Culture & values

      1.9

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      3.0
      Dec 16, 2023

      Average Pay

      Service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have a good team it’s a fun place to work.

      Cons

      In the 6 years I was there I went through 5 managers. No consistency.

      avatar
      First Merchants Response
      1y
      Thank you for the time you spent as part of the FMB team! We offer a lot of opportunity to grow, which sometimes leads to change. We understand change can be difficult but view it as positive when it’s helping our team members prosper!
      2.0
      Nov 3, 2023

      Its a job.

      Service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you love management breathing down your neck over every little sales goal, this is the place for you.

      Cons

      6 day work week, sales goals werent based on location making promotions nearly impossible at slower branches

      avatar
      First Merchants Response
      1y
      We appreciate the time you spent as part of the FMB team. We agree, goals are important, and we empower our team members to reach them. We wish you the best in your new opportunity!
      4.0
      Oct 24, 2023

      Pay

      Service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is good

      Cons

      Not much pay for the job

      avatar
      First Merchants Response
      1y
      Thank you for your feedback and the time you spent as part of the FMB team! We’re pleased to offer a great work/life balance in addition to other benefits. Best wishes!
      Viewing 1 - 3 of 10 Reviews
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      Glassdoor has 240 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.