Is First Student a good company to work for?

First Student has an overall rating of 3.6 out of 5, based on over 5,110 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at First Student to a friend and 64% have a positive outlook for the business. The best reviews about First Student have been left by employees working as Graduate Student , Intern and Bus Driver/School Bus Driver .

Does First Student pay their employees well?

According to anonymously submitted Glassdoor reviews, First Student employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Student. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at First Student?

68% of First Student employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Student 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at First Student?

School Bus Driver (494) , Graduate Student (365) , Software Engineer (195) , Bus Driver (165) , Driver (125) , Student Worker (67) , Data Entry (63) , Software Developer (59) , Internship (51) , Working Student (45) , Intern (43) , PhD Student (33) , Web Developer (30) , Bus Monitor (25) , Mechanical Engineer (25)

What are the pros of working at First Student according to real employee reviews?

"Pay is good and they are flexible with hours" ((in 158 reviews)); "Worth ethics is good and people are supporting" ((in 121 reviews)); "Good Workplace and good environment" ((in 62 reviews)); "Free training for a CDL." ((in 43 reviews)); "Work life balance is good" ((in 37 reviews))

What are the cons of working at First Student according to real employee reviews?

"Bad management but now its good" ((in 104 reviews)); "Low salary compared to industry average" ((in 78 reviews)); "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" ((in 77 reviews)); "Long hours and boring work" ((in 56 reviews)); "Our location experience a very difficult 1 year period of changing managers 3" ((in 23 reviews))

What are employees saying about First Student layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Student layoffs and their outlook for job security at First Student in 2026.

What are the top reviewed First Student locations?

Cincinnati , New York , Chicago , Saint Louis , Houston , San Francisco , Los Angeles , Buffalo , Seattle , Portland , Bozeman , Indianapolis , Wichita , Boston , Atlanta , Syracuse , Dallas , Naperville , Rochester , Milwaukee , Philadelphia , Normal , Crest Hill , Schaumburg , Tacoma , Providence , Boise , DeKalb , Springfield , Kansas City

First Student reviews

3.6

68% would recommend to a friend

(3,736 total reviews)

John Kenning

72% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Student has an employee rating of 3.6 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Sep 6, 2019

Fun job

School bus driver

Recommend

CEO approval

Business Outlook

Pros

Students and parents No boss over your shoulder

Cons

Not enough hours Cameras for stop sign violaters

5.0

Sep 2, 2019

I love my job so much!!

Special needs school bus monitor

Recommend

CEO approval

Business Outlook

Pros

If you love working with children, or love the beautiful sun rises of each new day, this is the place to be!! The pay might not be the greatest as a Special Needs School Bus Monitor, but I look forward to coming into work each ant every day, because of the ability to exercise patients with students, that being a hard thing to teach nowadays, patience with children!! Build up your seniority over time, and you definitely have a great career!!

Cons

No Cons for Me! 😊

2.0

Aug 31, 2019

Hard earned minimum wage

Monitor

Recommend

CEO approval

Business Outlook

Pros

It is a job and there is some pay.

Cons

Low wages, dangerous students, difficult work, no benefits per say

Viewing 3199 - 3201 of 3,736 Reviews

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Jobs at First Student

School Bus Monitor - Center Point, AL

First Student

First Student reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun job

I love my job so much!!

Hard earned minimum wage

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Jobs at First Student