First Student reviews

3.6

68% would recommend to a friend

(3,734 total reviews)

John Kenning

72% approve of CEO

64% positive business outlook

First Student has an employee rating of 3.6 out of 5 stars, based on 3,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Like most school bus operations, they will train you to get your CDL in about a month. You will earn near minimum wage during training and they pay your DMV fees. Training staff is often pulled from Belvidere, and seems first rate. There are a couple trainers in Rockton who are just terrible, and this is from a certified trainer’s perspective. Most of the routes have well behaved students, and most coworkers are nice, so it’s not a bad place to work for a part time/split shift job.

Cons

The Rockton, IL location operates as a satellite branch of the much larger Belvidere, IL First Student bus operation. The Rockton location handles bus transport for all public schools in Roscoe, Rockton, Shirland, and South Beloit, as well as for hire charter trips. The great majority of folks here are extremely pleasant. It is very much a shoe string operation, always undermanned and underfunded. The building and outdoor bus lot really shows its age and lack if upkeep. Office employees (all employees have their CDL) frequently are pulled off their desk to drive unfilled routes. Pay is just $13.00/hour (20 hour min week guaranteed) and it seems they have a rough time keeping staff.

4.0
Feb 12, 2018

Manager

Recommend
CEO approval
Business Outlook

Pros

Great Company, flexible work hours.

Cons

Dealing with the public and parents.

4.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy money, split shift is helpful sometimes, stay long and you will get the good routes that make good money

Cons

Waking up super early Needs better management Other co drivers can be rude and the mechanics barely do anything to the busses

Viewing 3304 - 3306 of 3,734 Reviews

Glassdoor has 5,108 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.