First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

72% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 10, 2015

No room for growth

Recommend
CEO approval
Business Outlook

Pros

Flexible hours.. you work while your kids are in school. Summer work and charter bidding is available. The pay is competitive for the hours you work. The company will train you for your CDL,

Cons

Buses are breaking down all of the time. The Company touts being first, with the exception of employee relations and satisfaction. Personally, I have a great location manager and district manager as well as regional manager. I feel comfortable approaching all of them with concerns. The Terminals on the other hand can run from a shoddy trailer with an outhouse on a dirt lot full of pits and holes (but safety first.. using those three points of contact are not going to hep you in a minefield) to a brand new building with bells and whistles. and a paved yard. On most locations though, the break rooms are inadequate if one exists at all, there are NO healthy snacks being served, vending machines are a diabetes time-bomb waiting to happen. The safety meetings have me often rolling my eyes, not because the concepts aren't good, but because some of the things presented are virtually impossible to pull off whilst also fulfilling a school districts wishes. The brand new buses with the really high seats are a nightmare, because you cannot see to the right around a fork to see if traffic is coming, you cannot see if you have little ones on the floor and you cannot see if the high school kids are practicing the horizontal bop or a tamed version of it. The new FOCUS system is making things stressful and is causing drivers to rush through pre-trips and through the yard pretty much throwing caution to the wind as every little second from the time to you swipe in on the inside to the time you take to get to or even find your bus then swipe in again is being calculated and it is very unforgiving, making the whole of experience of going to work a race rather than a pleasant and enjoyable experience

2.0
Nov 9, 2015

School Bus Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay for your CDL a and help train you . After training you receive a 300.00 check .

Cons

Horrible at keeping track of hours. Doesn't care about cleanliness of equipment .

3.0
Nov 5, 2015

Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you love to work with children it is an awesome and rewarding job.

Cons

The management treats the drivers poorly, have no respect for what is bid on. They don't care if you have seniority or if you have bills to pay, they will cut your hours in a second.

Viewing 3517 - 3519 of 3,733 Reviews

Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.