First Student reviews

3.6

68% would recommend to a friend

(3,736 total reviews)

John Kenning

72% approve of CEO

64% positive business outlook

First Student has an employee rating of 3.6 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 3, 2024

they fired me before the holiday

Recommend
CEO approval
Business Outlook

Pros

over all I enjoyed working with all the great guys and mechanics. I feel like i have know some of them for years. It was nice joking around with a lot of them and i didn't even mind the joking comments back.

Cons

They laid me off a week before Thanksgiving, they also denied my unemployment. Then I got a letter say that I owed you money, in this letter it didn't indicate why. I know that it is company police that if you fail a drug test it is a automatic lay off. I know I messed up but it was my first time ever failing a drug test. I have heard from some of the guys around the shop that one said that of all 6 years he has worked for company he never has been drug tested. for you to tell me that the drug test are random feels like it's bs to me. he was not only one out of many employees that had ruffly the same story. Then the manager from the shop told me that he begged for you to hire me back. That same manager also complained about being short staff even more so even when I was employed there. I am older near retirement age but I am not at all ready to retire. I feel like the drug test was a cover up for the real reason why you wanted to fire me. With that being said sence your company had denied my unemployment I am now behind on my mortgage and scared of losing my home that I have had 20 years in June of this year. this home has been more than just a roof over my head it has been the longest place i have every lived

3.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The manager at my depot was one of the best managers I've ever worked for. They're very safety-oriented, the Safety Manager gives morning announcements reminding us about safety. Any issues with speeding, idling, hard braking, or fast accelerating, they bring up and see how we can correct it. The training was alright, they do train you to drive, and cover most of the cost with getting your Class B CDL with Passenger/School Bus and Airbrake endorsements, as well as have a mobile DOT approved examiner for your DOT Physical.

Cons

Not enough hours. You're guaranteed 5 hours per day. It's a split shift system, so you go into work in the morning, complete your morning runs, then come back in the afternoon for your second run. Anything over 5 hours is additional on top, paid at your hourly rate. But with $27.32 per hour, you only get about $130 per day, ultimately making your hourly rate around $17 if you don't have more work. Kids nowadays are incredibly disrespectful. It's very hard to have the troublemakers removed from your bus, partially due to the No Child Left Behind act. Keeping your bus clean can be pretty difficult. Call offs can be annoying, due to having to cover an unfamiliar route. Their dispatcher and manager team is decent at handling it, but typically what will happen is your route may get pushed to someone else, and you have to cover another route. They do pay you an immediate 1 hour rate plus anything extra after the one hour, but if they trash your bus, cleaning it is considered Non Revenue work, meaning you get paid around $11 per hour for that.

Viewing 547 - 549 of 3,736 Reviews

Glassdoor has 5,110 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.