Is First Student a good company to work for?

First Student has an overall rating of 3.7 out of 5, based on over 5,110 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at First Student to a friend and 64% have a positive outlook for the business. The best reviews about First Student have been left by employees working as Graduate Student , Intern and Bus Driver/School Bus Driver .

Does First Student pay their employees well?

According to anonymously submitted Glassdoor reviews, First Student employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Student. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Student?

68% of First Student employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Student 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Student?

School Bus Driver (494) , Graduate Student (365) , Software Engineer (195) , Bus Driver (165) , Driver (125) , Student Worker (67) , Data Entry (63) , Software Developer (59) , Internship (51) , Working Student (45) , Intern (43) , PhD Student (33) , Web Developer (30) , Bus Monitor (25) , Mechanical Engineer (25)

What are the pros of working at First Student according to real employee reviews?

"Pay was good and it was consistent" ((in 156 reviews)); "Worth ethics is good and people are supporting" ((in 117 reviews)); "Nice working place and good environment" ((in 50 reviews)); "Good Work life balance all time" ((in 41 reviews)); "Free training for a CDL." ((in 40 reviews))

What are the cons of working at First Student according to real employee reviews?

"Bad management but now its good" ((in 108 reviews)); "Low salary and no retaining of interns" ((in 80 reviews)); "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" ((in 80 reviews)); "Long hours and boring work" ((in 55 reviews)); "Very difficult company to work for umess you have a good manager." ((in 25 reviews))

What are employees saying about First Student layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Student layoffs and their outlook for job security at First Student in 2026.

What are the top reviewed First Student locations?

Cincinnati , New York , Chicago , Saint Louis , Houston , San Francisco , Los Angeles , Buffalo , Seattle , Portland , Bozeman , Indianapolis , Wichita , Boston , Atlanta , Syracuse , Dallas , Naperville , Rochester , Milwaukee , Philadelphia , Normal , Crest Hill , Schaumburg , Tacoma , Providence , Boise , DeKalb , Springfield , Kansas City

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First Student

First Student reviews

3.7

68% would recommend to a friend

(3,736 total reviews)

John Kenning

73% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,736 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Student has an employee rating of 3.7 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Feb 26, 2023

Bad environment

Bus monitor

Recommend

CEO approval

Business Outlook

Pros

More time for you. Great part time if you are student.

Cons

Coworkers are gossiping all day

1.0

Feb 25, 2023

Used to look forward to coming in but instead clocking out

School bus driver

Recommend

CEO approval

Business Outlook

Pros

Typical, general driver and driving experiences; the paid days off and way the town schedules the school year are GREAT and so are the students, parents, families as well as schools and school staff!

Cons

UGH new management is like nothing I’ve ever experienced. I’ve been unhappy with management before, I’m a grownup and understand that, but this manager causes dread and avoidance in order to not be targeted and retaliated against for not pandering, by management and absurdly enough by managements minions. As if that’s not bad enough they’re being allowed to do the least while getting the most hours… while everyone else is bearing the brunt and bottom basic needs aren’t being met even… EVERYONE’S GROWING MORE AND MORE MISERABLE DAILY!!

4.0

Feb 23, 2023

Good news

Certified personal trainer

Recommend

CEO approval

Business Outlook

Pros

Great company to work and excel

Cons

High turnover and lazy workers

Viewing 634 - 636 of 3,736 Reviews

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Jobs at First Student