Is First Student a good company to work for?

First Student has an overall rating of 3.7 out of 5, based on over 5,112 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at First Student to a friend and 64% have a positive outlook for the business. The best reviews about First Student have been left by employees working as Graduate Student , Intern and Bus Driver/School Bus Driver .

Does First Student pay their employees well?

According to anonymously submitted Glassdoor reviews, First Student employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Student. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Student?

68% of First Student employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Student 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Student?

School Bus Driver (494) , Graduate Student (365) , Software Engineer (196) , Bus Driver (165) , Driver (125) , Student Worker (67) , Data Entry (63) , Software Developer (59) , Internship (51) , Working Student (46) , Intern (43) , PhD Student (33) , Web Developer (30) , Bus Monitor (25) , Mechanical Engineer (25)

What are the pros of working at First Student according to real employee reviews?

"Pay is good and they are flexible with hours" ((in 167 reviews)); "Worth ethics is good and people are supporting" ((in 113 reviews)); "Good Workplace and good environment" ((in 60 reviews)); "Work life balance is good" ((in 41 reviews)); "Provide CDL Training and the ability to further my Driving experience" ((in 41 reviews))

What are the cons of working at First Student according to real employee reviews?

"Bad management but now its good" ((in 105 reviews)); "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" ((in 77 reviews)); "Low salary and no retaining of interns" ((in 73 reviews)); "Long hours and boring work" ((in 58 reviews)); "Our location experience a very difficult 1 year period of changing managers 3" ((in 23 reviews))

What are employees saying about First Student layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Student layoffs and their outlook for job security at First Student in 2026.

What are the top reviewed First Student locations?

Cincinnati , New York , Chicago , Saint Louis , Houston , San Francisco , Los Angeles , Buffalo , Seattle , Portland , Bozeman , Indianapolis , Wichita , Boston , Atlanta , Syracuse , Dallas , Naperville , Rochester , Milwaukee , Philadelphia , Normal , Crest Hill , Schaumburg , Tacoma , Providence , Boise , DeKalb , Springfield , Kansas City

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First Student

First Student reviews

3.7

68% would recommend to a friend

(3,737 total reviews)

John Kenning

73% approve of CEO

64% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Career opportunities

3.4

Culture & values

3.4

Compensation and benefits

3.3

Senior management

First Student has an employee rating of 3.7 out of 5 stars, based on 3,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Aug 9, 2022

Great retirement job

Bus driver

Recommend

CEO approval

Business Outlook

Pros

Very flexible schedule and great training. Also, awesome management.

Cons

I can’t think of any cons.

2.0

Aug 5, 2022

Favoritism and Non-union practices

Driver

Recommend

CEO approval

Business Outlook

Pros

You get to help children.

Cons

Management plays favorites with jobs that guarantee more work with more pay and with a blatant disregard for seniority and proven dedication. Supervisors get to decide who gets to work more (this repeated on purpose) and also get to verbally abuse employees on a regular basis, even if all the employee has done is ask a question for clarity on an issue. When investigating problems between employees, all the facts aren't taken into account and investigated THOUROUGHLY.

5.0

Aug 3, 2022

Pt aide

Rehab aide

Recommend

CEO approval

Business Outlook

Pros

Flexible hours friendly co workers

Cons

Long days with short breaks

Viewing 733 - 735 of 3,737 Reviews

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Jobs at First Student