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First Student

Engaged Employer

First Student reviews

3.7

68% would recommend to a friend

(3,737 total reviews)

John Kenning

73% approve of CEO

64% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Career opportunities

3.4

Culture & values

3.4

Compensation and benefits

3.3

Senior management

First Student has an employee rating of 3.7 out of 5 stars, based on 3,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
4.0
Jul 8, 2022

Likely no more full time work

School bus driver
Recommend
CEO approval
Business Outlook

Pros

You can find a good route and stick with it and make amazing connections with the students and the parents. I was *beloved* on my route. You are not micromanaged while driving, you are in charge of how you manage your students. Some schools are amazing at backing up the drivers and supporting us in managing difficult behavior. Pay and benefits are better than any other district in the metro area.

Cons

The medical insurance is not affordable until your 4th year driving there. The district has given all of the full time routes to another contractor. Management constantly turns over, including yard manager, safety staff, and dispatch staff. Terrible communication, I have been yelled at for breaking rules that I was never informed of because they depended on word of mouth from the dispatchers instead of giving us memos or contacting us via phone or text or the company app or anything. Some schools don't support or back the drivers, and then there is very little you can do to enforce proper, safe behavior. And you don't know what the school will be like until you start driving there.

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Glassdoor has 5,112 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.