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      First Student

      Engaged Employer

      First Student reviews

      3.7

      69% would recommend to a friend

      (3,733 total reviews)

      John Kenning

      71% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 21, 2024

      Just like any other job

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with children, driving to events

      Cons

      Negative attitude by employees, do as I say attitude by management

      5.0
      Mar 18, 2024

      Great job if you like to work independently

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guaranteed hours paid instead of actual hours worked. (5 hours guaranteed paid per day for your route even if you only worked 4 hours.) You get more choice the more seniority you have. You can make up for hours you weren’t able to get at route pay by doing extra charter routes.

      Cons

      Starting off you get the routes no one wants usually because the kids for that school can be rowdy. Seniority picks the schools they already know are good. May not get the hours you want to work if you are a new hire. Charter hours are inconsistent and are assigned by seniority so you may not get what you bid on.

      2.0
      Feb 26, 2024

      Overall not great

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is competitive for the area. 5 paid sick/vacation days and 2 unpaid during the school year

      Cons

      Penny pinching with hours/time. Do not defend drivers when issues arise. Kids can be a lot to handle. Some districts do not do anything to protect drivers and students from badly behaved or violent students. Contradictory rules that make you thrown in front of issues (Example: policy is to Get Out and Look when encountering issues, but told to never get off a bus with students on board) New hires are made cover drivers and given almost no notice to where they're going or when. No GPS. Radios are so garbled you can barely understand. No A/C in over half the busses. Majority of busses are 10+ years old. No primary healthcare even with a Union.

      Viewing 109 - 111 of 3,733 Reviews
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      ReviewsFirst Student reviews

      Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.