First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the employees are amazing people and great to work with. Being able to be apart of the community in that way.

Cons

10+ hours every single day. Unable to use PTO time due to schedules. Terrible work-life balance Poor working conditions Drivers and monitors yell and curse at management Place is a walking HR Nightmare Not much room for growth

4.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

- Guaranteed to be paid 2 hours per route (i.e., 4 hours total minimum for AM & PM) - Charters are available, but less pay - No late nights or weekends - "At-Will" employee status - School breaks and summers off - Training provided - Snow removal, refueling, cold starts teams are available for sign up for extra hours

Cons

- Charters can sometimes be sparse and competitive to sign up for - The children can sometimes be bad - Early mornings if you're not a morning person - Wage increases based on seniority are laughable (e.g. $1 increase after 2 years)

2.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The traveling to different locations and the all expense paid was a great perk. I got to visit some places I would have never visited or always wanted to visit with them.

Cons

Management is terrible. My father passed away while I was working for them. They did not send anything I was forced to come back to work even though we had a team that was capable of filling in. They played favorites with the team members. If you are a "yes" person then this maybe the company for you. If you are not then they will treat you terribly. We traveled 3 weeks out of the month and worked extremely long hours while at the locations. Nothing was ever enough they took more than they gave. The perks that we did have they took them away from us little by little including not being able to have your own vehicle while at locations. As well as the daily spending limit. For the type of job we had and the fact that we were doing this job in the middle of COVID no precautionary measures were taken. Even if you got COVID while working for them they wouldn't pay for the test yet, required you to have a test if exposed before returning to work. There was no work life balance with this position at all. The job wouldn't have been so bad if they didn't work you like a slave. Worst company that I have ever worked for personally. Proceed at your own risk.

Viewing 136 - 138 of 3,733 Reviews

Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.