First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

72% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Feb 28, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Health Insurance work life balance

Cons

Nothing much great company as always

1.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Many drivers are great to work with.

Cons

A DYI sign on the parking lot fell, hit, and damaged my car more than a year ago and they are still trying to figure out if they are liable for the damage!!! Management is dysfunctional. They will lie to you face. They treat people like slaves and robots. They put policy and related coworkers ahead of safety. They feed people under them to upper management. It is up to YOU to make sure you are getting paid for the hours you work. Payroll is often inaccurate due to a confusing complicated analog AND digital system. You literally need to journal all your time and activity each day if you want to get paid for your time worked. If there is a problem with your time, you will have a small window of time to catch the payroll guy in his office because he only does this part time and beware, the Payroll guy is a jerk.

4.0
Feb 24, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

We have professional employees and staff and this job is a good place to work, and they have a union which makes it more equal opportunity to work.

Cons

As with any job, no one is perfect. Just because the majority of people smoke, it does not make it right for everyone to smoke everywhere and in bus windows of others who do not, and some have health conditions and want to breathe clean air.

Viewing 169 - 171 of 3,733 Reviews

Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.